Skip navigation
Please check the white papers and case studies you would like to receive:

White Papers

 

Security solutions that safeguard applications like email and web browsing provide only partial protection for SIP applications. A new solution is required—one that takes into account the unique real-time properties of VoIP, video and real-time collaboration.

This paper examines how enterprises can use Covergence Session Manager to deploy both carrier and enterprise SIP trunks to significantly reduce telecommunications operating expenses and enable the transition to Unified Communications (UC).

The market is rapidly moving beyond VoIP to the delivery of real-time services. This paper discusses the phased approach to IMS and addresses the challenges posed by the access edge.
As VoIP goes mainstream, service providers are faced with the mounting challenges of securing, scaling and controlling hundred-of-thousands to millions of active endpoints. The problem is existing solutions were not built to address these issues. So how do you scale your business and still provide secure, reliable service?
Significant challenges remain before SIP services can be deployed for business-critical use. So how do you overcome these challenges and start taking advantage of the cost-saving, productivity-enhancing benefits that VoIP and other real-time solutions have to offer?

As enterprises look to expand the scope of their Unified Communication applications, the challenge of making collaboration systems from different vendors work together can arise.

As enterprises and service providers look to leverage all of the capabilities of Microsoft OCS (Office Communications Server), the challenge of how to integrate OCS with the existing telephony systems often arises.
One of the keys to realizing the expected return on VoIP investments, is the ability to dynamically exert policy-based control over users, access, sessions, service levels, policies, management and provisioning. This brief examines how Eclipse used standard web services protocols, such as SOAP and WSDL, to enable that control.

Case Studies

Learn how New Global Telecom used Covergence to scale, secure and manage the access edge of its network.
Learn how one company transitioned from a TDM call center to an IP Contact Center.
Moving beyond conventional mobile telephony can offer new revenue-generating and productivity-enhancing real-time services. Find out how one organization successfully deployed these new services by addressing the challenges of their next-generation network.
To receive your requested information, please fill in the information below.